Terms of Service

The service you are using

These terms apply to Kiss Cam AI at kisscamai.com. By using it, you agree to these terms, the Privacy Policy and the Refund Policy. Questions: [email protected].

You upload two photos, one of each person, or one photo of two people. The service creates a 12-second AI video of those two people on a concert jumbotron in the style of the "Coldplay kiss cam" meme: they are caught on the big screen, one hides their face and turns away, the other ducks out of sight, and the crowd beside them laughs. Videos are vertical 9:16 at 720p, with AI-generated crowd sound, on an AI-generated stadium. No real concert footage is used. With one photo of both people, the AI decides who ducks and who hides.

Kiss Cam AI is an independent tool. It is not affiliated with or endorsed by Coldplay, its members or management, the people in the original kiss cam clip, or any band, venue, promoter, ticketing company or broadcaster. A reference to the meme does not imply any affiliation. The people in our sample videos are AI-generated.

Your account and photo permissions

You can prepare a video before signing in. Starting a paid video requires an account and any verification the service shows. Keep your account details accurate, protect your login and tell us about unauthorized use. You must have the legal capacity to use the service and make purchases, with a parent or guardian involved where required.

Only upload photos you are entitled to use: photos of yourself, or of adults who have given you permission to put them in this video. Both people must be 18 or older. Do not upload photos of celebrities, public figures or anyone under 18. You are responsible for having the rights and consent needed to create and share a result.

Content standards and prohibited uses

These rules apply to uploaded photos and generated videos. Do not request, create, upload or share:

• Pornography, sexually explicit or other NSFW sexual content, including sexualized nudity and non-consensual intimate content.
• Graphic violence, gore, or content encouraging violence or serious harm.
• Hate speech, dehumanization, or threats and harassment targeting people based on protected characteristics.
• Child sexual abuse material (CSAM), sexualization or exploitation of minors, or other content that abuses or endangers children, including AI-generated or manipulated depictions.
• Deceptive deepfakes or impersonation, including videos of celebrities or public figures, or presenting someone as endorsing a product, making a statement or doing something they did not do. A Kiss Cam AI video is a meme: do not present it as a real recording or as evidence that the people in it are in a relationship or did anything.
• Content that infringes copyright, trademarks, privacy, likeness or other rights.

Other unlawful uses, using the service to bully, shame or harass someone, and interfering with accounts or the service's operation are also prohibited.

Content reports and appeals

Anyone can report a suspected violation by emailing [email protected]. Signed-in users can also open a support ticket. Include the video link or task ID if you have it, the concern, any relevant rights or permission information, and a way to contact you. Do not attach or forward suspected CSAM or other illegal material; send a link or identifier and a description instead.

Content review and enforcement

Our AI generation requests include safety checks. Automated checks can reject flagged requests, but they may miss prohibited content or flag permitted content; they do not guarantee that every upload or result has been reviewed or is safe.

We may manually review reports and related content and records, ask for clarification, and prioritize concerns involving children, exploitation or threats of harm. Depending on severity and repetition, we may refuse generation, remove content or restrict access to it, warn users, suspend or close accounts, and preserve or disclose records where the law requires. Urgent measures may be taken before a review is complete.

You can ask us to reconsider a decision through the same email or ticket channel, quoting the task or case reference and explaining why you think it was a mistake. We do not promise a fixed response time or human review before every generation. Mandatory consumer rights and the Refund Policy still apply.

What an AI video can deliver

The creator shows the credit cost before you start. Faces, hands, movement and expressions can vary, and small details such as logos or text on clothing can change. We do not guarantee an exact likeness or a specific artistic result. Review the video before posting it, and do not present it as authentic footage of someone's actions.

A started video keeps rendering if you close the tab. Sign in to the same account and open My videos to check progress. A connection problem or delayed update does not by itself mean the video failed.

Every paid video is the complete, downloadable video without a watermark.

Prices and credits

Payments are processed by Stripe. Check the pricing page and the checkout page for the pack, price and number of credits before you pay.

• Single: $6.99 for 1 video credit.
• Squad: $16.99 for 3 video credits.
• Stadium: $34.99 for 8 video credits.
• First-video offer: each account's first purchase can be 1 video credit for $3.99, once.

One credit makes one video. All purchases are one-time payments: there is no subscription and nothing renews. Credits never expire. Credits are service units, not cash, and can be exchanged for money only through an eligible purchase refund.

Failed videos and purchase refunds

A confirmed failed video returns the credit charged for it automatically, without starting another video for you.

A delivered video uses its credit even if the result is not what you hoped for. Contact support about technical problems such as missing sound or a file that will not play; personal taste alone does not qualify for compensation.

Purchase refunds are handled separately. Within 7 days of payment, unused credits from that order may be refunded in proportion to what you paid. Approved refunds return to the original payment method through Stripe and remove the matching credits. The Refund Policy explains how to apply.

Rights in photos and results

You keep your existing rights in your uploads and allow us and the providers we use to process them to create, store and deliver the video you asked for. We do not take ownership of your photos, train our own AI models on them or put your videos in a public gallery.

Downloading a video does not grant you rights to other people's names, likenesses or trademarks. Get whatever permissions your intended use needs. AI outputs may resemble other results, and copyright protection for AI-generated content varies by country.

Storage and access

Uploaded photos are deleted 24 hours after your video succeeds or fails; photos that are never used for a video expire 24 hours after upload. A photo still needed for an unfinished task is kept until that task is resolved. Finished videos stay available for 30 days after completion.

Download within the period shown on the video page. Expired videos can no longer be played or downloaded through the site. Removing a video from My videos does not immediately delete its files or disable media links already shared. These periods cover our own storage, not every provider's systems; see the Privacy Policy.

Availability, changes and help

Generation depends on external services, so we cannot promise uninterrupted access or a fixed completion time; most videos are ready in about 3 minutes. These terms do not remove rights or remedies that applicable law makes mandatory.

We will date policy updates and explain material changes on the website. The details confirmed at checkout apply to that purchase. For account, content or billing help, open a support ticket or email [email protected].